FAQs

When is the festival?


The festival will run from the 10th-16th July 2024.

Where is the festival?


Address: The Garden Resort, Ul. Petrića Glava 34, 22240, Tisno, Croatia

Phone: +385 23 364 320

 

Please respect The Garden Resort and festival site, stickers and graffiti will not be tolerated.

Where should we book accommodation?


There is some accommodation, including apartments, mobile homes and glamping options, available within the Garden resort. Book onsite accommodation in the Garden resort via: http://booking.thegarden.hr/ – for any enquiries contact [email protected]

We’ve partnered with the nearby Hotel Miran to help provide official accommodation for Love International. Featuring a range of hotel rooms and beach cabins, along with a private beach and two swimming pools, Hotel Miran is only a 10-15 minute affordable taxi from The Garden (Festival Site) & just a 5-min taxi to Barbarella’s.

Please note this accommodation is off-site and you will need to organise your own transport to get to the festival site.

Address: Hotel Miran Pirovac, Zagrebačka ul., 22133, Pirovac.

The nearest town is Tisno, which is a roughly 20-25 minute walk from The Garden resort. There are plenty of Airbnb, Hotels and apartment rentals in Tisno and the surrounding areas, however if you are struggling to find an option here or are happy to stay further afield we would recommend looking in Jezera, Pirovac or Murter.

When does it all start and finish?


Music will start at the festival site on Wednesday 10th July around 17:00 and will finish on Wednesday 17th July at 6am when the Tuesday night (16th July) Barbarella’s closing finishes, please note the festival finishes at 6am on Wednesday 19th.

What access do I have with my 2024 festival ticket?


You have access to the Main festival site which is open throughout the week 24 hours a day. Tickets for Boat parties and Barbarella’s are separate and need to be bought additionally to your main festival ticket. Tickets will be sent out close to the festival date, they can also be accessed via your Easol account.

Are 2024 day tickets available?


Day tickets are still available on our website for our 2024 edition. Limited day tickets will be available from the box office on site.

Barbarella's Discotheque tickets


You don’t need a festival ticket to gain entry to Barbarella’s, this is a separate venue and you can buy tickets for it on the door or on our website.  However, we recommend buying in advance to avoid disappointment. 

Boat Parties


You need a festival wristband to attend a boat party. Please treat the boats with respect, they are 100 years old and have just undergone refurbishment over winter 23/24 and anyone caught adding stickers or graffiti to them will be removed from the festival.

Secret Island


Please be aware that the secret island is in a brand new location for 2024 and will not be accessible by car.

Sunrise Sessions


If you are planning on purchasing a day ticket and attending the Sunrise Session of that day, you must purchase your ticket from the Box Office and collect your wristband the day before, as Sunrise Sessions starts and finishes before the Box Office opens at midday.

Ticket Touting


Please only buy resold tickets through official ticket resale platform Tixel. List your resale ticket here. We will not accept ticket transfers through any other form. Please be aware that Easol barcodes are only available to customers on request or closer to the event start and any barcodes shown before this point will most likely be fake tickets.

What tickets can I buy at the box office on site?


You will be able to buy full week and day tickets from the main box office on site, if they haven’t sold out online.

You will be able to buy Barbarella’s individual tickets through the main box office on site or at Barbarella’s.

You will be able to buy Barbarella’s unlimited passes only at the main box office on site. There are limited numbers of these available.

£1 from every ticket sold is donated to our charity or social enterprise partners to work on projects that create positive social impact.


I can't go anymore! Can I get a refund?


All tickets must be resold through the official resale platform Tixel. Please head here to list your ticket. You can access your ticket via your Easol account when you complete the information form.

What is the nearest Airport?


Zadar is the nearest airport, only 40 mins by car. Split is 60 mins by car and Zagreb 3 hours by car. These journey times are for the highway route and will take a little longer by bus / coach.

How can I get from Airports to the festival site?


We recommend that you book an organised airport coach transfer through Shuttle Tours, who will bring you from Zadar or Split airport with lots of other festival revellers direct to Tisno.

Here is a link to their website: https://www.shuttletours.net

Alternatively you can make your own way to fit in with your travel plans. There are airport buses from all airports to the main centre bus terminals, and from all cities you will find regular buses to Zadar or Sibenik. Once at Zadar / Sibenik main bus terminal, take a local bus to Tisno.For details on how to get from Zagreb airport to Tisno by public bus email [email protected] and we will help with bus times. * Note – guests do not want to go from Split airport to Split centre and then Tisno as this is the wrong direction.

Public Bus timetables

SPLIT – https://www.ak-split.hr/en/departures-from-split/

ZADAR – https://ak.liburnija-zadar.hr/vozni_red/vozni_red/TISNO-R/10.07.2024

Can I bring my own water bottle to site?


Security will allow you to bring in bottles to refill, if you bring in a full water they will want to check it as no other drinks are allowed into the site. Refills are available on site from the taps opposite the shower block near the campsite, but not form bars.

Refillable water is not available at Barbarellas as the water is ‘non potable’ – not drinking water – it is brought in on a tanker, not from mains.

What else is there to do in Tisno and surrounding areas?


Where is the nearest ATM?


Love International Festival is completely cashless. However, there is an ATM machine on the festival site, in the main reception area of the apartments. In addition there are 8 other ATMs in the center of Tisno, which is about a 15 minute walk from The Garden Tisno.

What is the local currency?


Croatia’s currency is the Euro. Kuna is no longer in circulation. Please note that the festival site operates a cashless system and RFID wristbands will be in operation.

RFID Wristbands


We are now cashless at The Garden Resort. Here is all the information you need to know about getting your cashless wristband, topping up and refunds!

All the bars onsite,  at Barbarella’s and on the boats, the on site restaurant, food court, on-site shop, massage, stalls and merchandise & Barbarella buses are cashless only. The box offices at Tisno and at Barbarella’s still accept card and cash alongside cashless payments.

When will I get my RFID cashless wristband?

You will get your cashless RFID wristband upon arrival at the Main Site Box Office in exchange for your festival ticket.

If you are coming directly to Barbarella’s, you will receive a RFID wristband at the Barbarella’s Box Office.

How can I top up my RFID cashless wristband?

There are four main top-up points located on site and one at Barbarella’s.  These top-up points accept debit and credit cards, as well as cash (Euros). You can also top up on the boat but only using a debit or credit card. 

There are additional top-up points at the restaurants and on the boats, but please note these only accept debit and credit card. Available during opening hours.

If you run out you can top up again as many times as you like.

Can I get a refund on unused credit on my cashless RFID wristband?

Yes – in specific time slots at the end of the festival. These times will be listed on signs at the box office and at top-up points. 

Can I swim with my cashless RFID wristband?

Yes! Swim, float, paddle & splash!

They are the responsibility of the holder, and any lost wristbands cannot be compensated. They are very secure and cannot come off by themselves.

If you think that there is any technical issue with your wristband, let us know at one of the main top-up points!

Can we bring our own food and drink onto the festival site?


No, you can’t, but there are plenty of bars selling cocktails, beers, wines and soft drinks and also food is available too. You can bring water bottles on site and use the water refill points on the main site.

Search Policy


For the safety of our customers and staff, security will be conducting bag searches upon entry to both the day & night festival sites. Anyone found to be carrying illicit items will have them confiscated and may be removed from the festival and handed over to the police where necessary. Please do not attempt to bring any of the following items inside the event: Fireworks, laser pens, or flares / Alcohol, illicit drugs, or legal highs including nitrous oxide / Animals (with the exception of guide dogs) Selfie sticks.

Please be aware that there are undercover police operating in the area and drugs are illegal in Croatia.

First Aid


There is an onsite medical centre with fully qualified staff. Please make yourself aware of its location when you arrive onsite.

Where is the nearest hospital?


In Sibenik town, 20km away. If you need medical attention at the hospital then take your passport with you as there is a reciprocal arrangement for UK passport holders. Citizens from other countries should check with their embassy if there is a reciprocal arrangement. You should also check your travel insurance prior to travel to see what you are covered for. There is a pharmacy in Tisno, just next to the bridge.

Where is the lost property held?


In the main reception for the apartments or please contact: [email protected]

What is the best way to get around Croatia?


Basically, forget trains! The buses are altogether quicker, cheaper and connect all cities with a regular service. You can buy tickets on board the bus, but you should get a receipt. Longer journeys have service stops included in the travel time.

What times are the local buses in Croatia?


Can I hire a car in Croatia?


Terms & conditions vary between car hire companies, but generally you should be able to hire a car if you are over 21 years old and have held a licence for minimum of 1 year.

How far away is Barbarella's Discotheque ?


It is approximately 15 minutes by bus or taxi from the festival site. There will be a bus service to and from the club that will run throughout the night.

Using your phone while in Europe


Sadly due to Brexit using your phone in Europe isn’t as simple as it once was. Please check with your provider about tariffs for coming to Croatia and get the relevant bundles/add-ons.

Contact:


Telephone: +44117 9411611

Email: [email protected]

Address: Unit 6, Parkway Trading Estate, St Werburgh’s Rd, Bristol BS2 9PG, United Kingdom.

Accessibility


Please contact us for PA ticket enquiries. Please note that guests with mobility issues may need to come through the campsite to the festival, to avoid the steps. There is an accessibility toilet with a coded lock, please ask us for more information. Please note that access for guests with mobility issues is via the beach, there is no easy access through reception.

 

Taxis


Taxis can be found at the entrance to the festival site in the main car park and they are metered. Please make sure you get a taxi that is certified and has a Garden label on it. All certified taxis will have a taxi licence stuck on their windshield.